Track recent AlwaysDirect orders in one secure place.
Enter the email address or mobile number you used at checkout. We will find orders from the past 1 month, send a verification code to the contact details recorded on them, and then show each matching order with its latest tracking or pickup details.
Where should we send it?
We found your orders. Choose the contact detail from your order that you can access right now.
You're verified
Showing orders from the past 1 month for . Your session ends automatically after 2 hours.
Find your orders
Enter the email address or mobile number you used at checkout so we can match it to your recent orders.
Confirm it is you
We send a one-time code to the email address or mobile number recorded on your order — never to an unverified one.
Open tracking
Orders from the past 1 month show how they are coming: pickup from our warehouse, local delivery by our own team, or courier — with the tracking number once there is one.
Recent order history
Only orders from the past 1 month are shown, together with their latest tracking, pickup, local delivery, fulfilment and payment information.
Can't find your order?
This page only shows orders from the past 1 month. For older orders, or if your recent order does not appear, contact our Melbourne support team with your order number.